FAQ

General Pricing:

Drop in: $10/hr

Scheduled Group Classes: Average of $15/hr, depending on materials included.

Private lessons: $35/hr

Private group classes: $60-90/hr ($15/hr/person. Same as our scheduled classes. Minimum of 4 people)

Where is The Spool located?

The Spool Sewing Studio is located at #1-345 6th St in Downtown Courtenay. We are across from the old Thrifty's and the library, above AnnSew Alterations and the barber shop. The entrance is in between those two shops, come on in and up the stairs! There's room for strollers in the waiting room area of the building. 

What are your hours?

Our hours are listed at the bottom of this page, and range more than a regular store, to accommodate our evening and weekend classes. You can always call 250-890-3318 to double check if you are hoping to stop in!

Why the price difference between classes?

Some of our events are more like a drop-in (but registered); there is an expectation of a certain amount of experience in the Sewcials, as opposed to the classes that involve a lot more instruction. Sewing events tend to be light, fun, simple and repetitive projects, and workshops and classes tend to be juicier with learning. We price competitively in comparison with sewing studios across the country, and keep our overhead low, but understand that not everyone can afford all our workshops; our one-day classes and drop in sewing times are a way to make sewing at The Spool accessible to as many people as possible, and to build a rich community of sewists and friends.

I can't afford your classes but am desperately wanting to sew!

Stop in and talk to me. While The Spool is my full time job, (not a hobby), and is how I feed my family, I want it to be accessible to as many people as possible!

How many students are in a class?

We like to make sure that everyone gets individual attention and plenty of space to move around, so we cap our classes at six participants and and Sewcial events at 8. We require a minimum of three people to run a class, so in rare occasions, you may be offered an alternative class, a credit (which can be applied to other classes) or in very rare occasions (for instance, if you are travelling from away for a workshop that is cancelled), a refund.

How old do kids need to be to take classes?

We recommend no younger than 7 years old, though our summer camps are adapted to even younger kids. A good prerequisite to look for in kids, not just in terms of interest, is in their fine motor skills; kids need to have the dexterity to tie their own shoe laces. Kids classes are 1-2 hours, and though there is room for some free play, it can be a long haul after a day of school, so kids who are inclined to sit still and make things will have an easier time and enjoy sewing lessons more than the kids who need some time to move their bodies. Wiggly kids may prefer summer camps, since they will not be at the end of a long school day of sitting. We love hanging out with your kids, but would like to emphasize that sewing lessons are not just for after-school childcare, as our spaces are limited :)

Our focus in working with young kids is generally creative expression, development in fine motor skills and exploring fabric. The older kids get, the more detailed and precise their sewing will become. 

Can you fix my pants/make me some curtains/sew me a wedding dress?

Heck no.

PLEASE??

Nope and nope. My goal is to have a lifetime of joyful sewing, as well as sharing that joy with others. Sewing for others doesn't fill me with joy- especially the pants hemming and curtain making type. But I am happy to teach YOU to do that sewing!

I have never touched a sewing machine, where do I begin?

First of all, good for you for learning something new! We run our Foundations class each month and it is ideal for those who've never sewn, or who are feeling pretty rusty. In this class, you don't just learn to thread the machine, but all sorts of details and tricks to make sure that sewing goes smoothly. Each week a new project is made, so it's very satisfying and encouraging. However, in some cases you can also book a private lesson to cover some of those basics if you are in a hurry to take some of our other classes! I reserve the right to refuse private lessons depending on my schedule, but if for instance, you want to sign up for the T-shirt class next week and just need an hour refresher class for machine basics, I can try to accommodate it. 

How do I register for a class? What methods of payment do you accept?

All our classes are now posted online! You can register by choosing the class you'd like and picking your dates from the drop down menu. Please double check your dates before completing your order! Payment is through Paypal. Once your order is processed, you will receive a confirmation email (check your junk or spam folder if you don't see it in your inbox) You can also register by coming by the studio and paying in person by cash, credit card or cheque. Please be aware that until payment is received, places can not be held.

The class I want is full, do you have a waiting list? Also, what if none of your classes work with my schedule?

You can send an email and we will do our best to contact you if there is a space available. However, if you have three or more friends who are also interested in a class, we can also arrange a class specifically for your group, at a time that works for everyone. Private small-group classes are priced on par with our general offerings.

 

After signing up, I realized it doesn't work with my schedule! Can I change my class date?

Because of the nature and small size of our classes, we can change your class start date with 7 days notice. With less than 7 days notice, you can still change your class start date, however there is a $15~class transfer fee which must be paid before you switch classes.

Can I get a refund?

Our classes are all final sale! We do not offer refunds for any classes, except in the rare event that a class has been cancelled (less than 3 students). However, you may receive a credit towards any other classes or studio products for the total amount of the class with a minimum of 2 weeks notice. After this point you may receive a partial credit of 50%. Our classes are small and a last minute cancellation will leave spaces empty for those who would have loved to take our class.

Do I need to bring my own sewing machine to class?

Sewing machines are provided for all classes. If you’ve never used a sewing machine before (or are only familiar with your own machine), we’ll go over the basics with you. Absolute beginners should check out our Foundations class. 

Do I need to bring my own supplies and materials?

Most classes have the materials listed in the Details section of the class. We've got the machines, scissors, pins, marking tools, and all the other basic notions you'll need. Some classes include some materials or notions, and what to buy is listed. Many classes require you to bring a pattern and fabric, and I suggest stopping in for a fabric consultation to ensure greatest success.

Where can I buy my fabric, and how do I choose?

We carry a curated selection of high quality garment fabrics- linens, hemps, organic cottons, and bamboos. Also- we love our local Fabricland! The ladies there are really helpful, so if you bring in your list they can help narrow it down. We try to give a clear list for type of fabric. We won't say “cotton” we'll say “Quilting cotton” or “Home Dec cotton”. Even if you don't know what that means, they will and they can send you in the right direction. If you don't have a membership, remember to mention you are taking lessons and you will get the members discount (I suggest getting a membership, it pays for itself quickly).

What if I don't finish my project? Am I lost forever?

Absolutely not! Come in during open studio times and you can either rent time on the machines ($10/hr) or book a private lesson if you need a lot of help. If you just need 10-20 minutes to finish a couple of seams, of course you can just jump in and finish it up.

I missed a class, can I make it up?

Sure, as long as we know you'll miss a class in advance. Sometimes we have space in the next session, so you can make up the same class you missed. Otherwise, you can schedule to come in during open studio times at a cost of $10 per make up class. Please email to arrange, as we are often teaching private lessons during open hours and may not be available for a make up class. No-Shows are not refunded or given free makeup classes. 

Do I need to take my make-up class before the next class?

Not necessarily! Email or call so we can choose the best option. 

I'm not sure if I want to buy a machine yet, and I really like hanging out at The Spool and sewing! Can I come a sew without taking a class?

Of course! As an extroverted sewist, I always love the company:) You have a few options:

-Come to the studio when we are open but not running classes to rent time on the machine at $10/hour. (sometimes a class is quiet and small and we may be able to accommodate you then!)

-Come to one of our many casual sewing times: Sewcials, Mend-Ins, Sewing Club and more!

*Please understand that while I'm certainly happy to help with  the odd question, these times are not where one gets detailed one-on-one help. We are helping everyone as well as enjoying sewing & sewcializing!

I had SEW much fun making that project, I want to make more, and maybe sell them! Can I?

It depends on the project! Many of our projects took hours to develop, to create the instruction and to perfect our teaching. It's how we make our living, so I'm sure you'll understand we'd prefer not to lose that living! However, if you speak frankly with me, and give credit where it's due, I'm pretty reasonable. Some of our projects we've developed we also sell, so obviously we'd rather not to feel like we are teaching our competition! We generally prefer collaboration over competition, and as in any creative field- credit where it's been earned. Most of our clothing classes are using patterns by indie designers, each of whom are making a living creating their patterns, and they are who would need to be contacted to receive permission. 

Do you offer any other services or private events?

YES! We LOVE to help you plan a sewing related birthday party, girls night (or guys night, we loves Bros who Sew!), staff party, or public events. We can work together to plan within your budget, skill level and interest to make a satisfying project in an evening. Ideas:

-Baby shower sewing party: each participant makes a quilt block towards a baby quilt

-Similar idea but for wedding shower

-Screen printed canvas that you each make into bags

-Kids birthday parties at the studio, or for younger kids: hand sewing a stuffy at a home party (great for rainy weather parties, and even better than goody bags!)

-Business Incubation: If you've got the idea but need help implementing or skill building, we can offer a small discount on bulk private lessons.

If we have missed a question you have, I guess it's not a frequent question! Please email or call so we can help you in a timely manner. We look forward to sharing our passion of sewing with you!